06. Solution: New PM

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Solution: New PM

ND036 C1 L1 06 New PM Solution

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Summary

When you join a new team or company, it can take awhile to ramp up. To get started on a good path, here are the things that I would try to do during my first few weeks on a new team:

  • Company
    • What the company does
    • How the company makes money
    • Short term goals and objectives
    • Long term goals and objectives
    • Current projects in flight
  • People
    • My manager
    • My manager’s manager
    • Other PMs
    • Design partner
    • Research partner
    • Eng partner
    • TPM partner
    • QA partner
    • Data Science
    • Marketing
    • PR
    • Sales
    • Support
    • Legal & Privacy
    • Policy
    • Ops
  • Product Experience
    • Check out the product’s website
    • Review the app store listing
    • Use the product
    • Journal of my experience using it
    • Questions that I have about why it is the way it is
    • List of issues that I encountered while using the product
    • Get help for the product
    • Review the support site
    • Reach out to customer support for help with an issue
    • Use competitor products
    • Compare similarities and differences
  • Other
    • Process
    • Learn the process for how to get things done
    • What needs to be reviewed
    • What requires approval
    • Shadow support and listen to customer calls

There will be lots to learn! But even while you are ramping up, you can still provide value to the team by providing a fresh perspective on your experience using the product and the issues you ran into. And make sure to ask lots of questions!

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